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Posts by Craig Buckthorp

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NPS Prism Releases Latest U.S. Benchmarks Report

NPS Prism is thrilled to release our latest US Benchmarks Report, offering CX, product, and business leaders a valuable way to measure customer sentiment, track changes in customer experience ...
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EV Consideration Peaked for Mass Market in 2023, Declines in 2024; Luxury Interest Steady

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