Companies Covered in Our Dataset
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NPS Prism for Automotive
Automotive Customer Journeys That Matter
See a sample of the journeys we analyze from end to end in the NPS Prism platform.
To support learning at a granular level, NPS Prism gathers Net Promoter feedback for every episode, enabling its subscribers in, for example, the automobile industry to compare not only their relationship scores but also how they stack up for both digital and human interactions at every episode along the customer journey.
from NPS Prism
Uncover new trends in automotive
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CX in our blog.
The Latest From NPS PRISM
How Inflation Impacts Customer Experience
As prices continue to rise, consumers are rethinking their spending — and how they measure the value of their purchases. Our latest report explores how these trends impact customer experience (CX), and the strategies teams can use to drive success in uncertain times.