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Revolutionize Grocery CX
With Data You Can Trust

With NPS Prism you can unleash comprehensive CX insights for grocery success. Enhance in-store activities, optimize online experience, and boost loyalty programs.

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Companies Covered in Our Dataset

and many more

NPS Prism for

Grocers across the US NPS Prism includes data on most major grocers.
25 +
Customer Journeys NPS Prism contains granular NPS analysis across the in-store trip, online shopping, online account, loyalty & membership, and store credit card usage episodes.
80 K+
Customers Surveyed NPS Prism collects data from a representative sample of over 20K customers every 90 days.

Actionable Insights That Matter

See a sample of the data we analyze in the NPS Prism platform

Grocery Insights

The Latest
from NPS Prism

Uncover new trends in grocery CX on our blog.

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Report NPS Prism's Benchmarks Report Learn More
Prism Insights Grocers Face Heightened Customer Dissatisfaction: The Impact of Stockouts and Checkouts on NPS Learn More

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