NPS Prism’s Benchmarks Report analyzes industry-wide NPS scores, trends, and critical drivers for your company’s CX strategy.
The report will help you answer key questions, such as:
- How does my industry’s score range compare to others?
- What’s a good NPS score for my industry?
- What’s considered good in other industries?
- How does NPS measurement guide CX strategy
Download now to understand the “why” behind episodes within your customer journey.