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Benchmarking Report

Discover What Great CX Looks Like
For Your Industry

Read the Report

NPS Prism’s Benchmarks Report analyzes industry-wide NPS scores, trends, and critical drivers for your company’s CX strategy.

The report will help you answer key questions, such as:

  • How does my industry’s score range compare to others?
  • What’s a good NPS score for my industry?
  • What’s considered good in other industries?
  • How does NPS measurement guide CX strategy

Download now to understand the “why” behind episodes within your customer journey.