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NPS Prism for
Consumer Banking & Payments

Consumer Banks NPS Prism includes data on most major consumer banks in the US.
60 +
Customer Journeys NPS Prism contains granular NPS analysis across the setup, dispute, issues, manage, advice, and transact customer journeys.
100 K
Customers Surveyed NPS Prism collects data from a representative sample of 100K customers every 90 days.

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Consumer Banking & Payments

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Prism Insights The Power of Points: Why Redeeming Credit Card Rewards Matters Learn More
Prism Insights Let’s Chat: Banking Customer Service Is Going Digital Learn More

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