The Industries We Cover
Automotive
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Consumer Banking
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SMB Banking
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Insurance
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Grocery
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Pharmacy
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Telecom
Utilities
Airlines
Video Streaming
What Makes Our Methodology Best In Class
NPS Prism’s survey and data collection methodology was refined through 3,000+ Bain & Company CX projects. We consult both industry and CX experts to design an informative, bias-free survey instrument. On average, we collect data from a representative sample of over 20,000 consumers per industry every 90 days.
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