Skip to content
Navigate the CX Landscape With Confidence

Report: How Inflation Impacts Customer Experience

Our latest report explores how these trends impact customer experience (CX), and the strategies teams can use to drive success in uncertain times. 

Discover the Top Strategies Helping CX Leaders Navigate Inflation

inflation PCO-1

Inflation reached a 40-year high in 2022.1

As prices continue to rise, consumers are rethinking their spending — and how they measure the value of their purchases.

Inside, you’ll learn:

  • How inflation impacts consumer behaviors

  • Strategies for winning at CX in inflationary environments

  • Why CX customer feedback matters in tumultuous times

1Brief: Turning Inflation Disruption into Value with Six Strategic Steps. (2022)