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You're Invited!

Sips & Scores
with NPS Prism

Join our experts at the Medallia Experience
March 25th, 2025
La Cave @ Wynn, Las Vegas, Nevada

You're Invited!

Sips & Scores

Kick-off Medallia Experience with an exclusive happy hour hosted by Bain & Company, featuring special guest Fred Reichheld, creator of the Net Promoter system. 

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Take part in a rapid-fire Q&A session, where our own Taylor Lacey, U.S. Banking Lead, will get Fred’s thoughts on the value of referrals and what’s next for the NPS (Customer Love) movement.

Join a curated group of CX leaders, get a better understanding of your company's CX performance, and get access to your NPS scores and new industry benchmarks. 

Tuesday, March 25th
5:30  - 7:30 PM
La Cave Lounge, Wynn Las Vegas
  • Rahul Sethi, NPS Prism Co-Founder & President
  • Anna Krementz, VP of Global Client Engagement
  • Angie Han, Senior Director of North America Client Engagement
  • Scott Beymer, Director, US Airlines, Auto, Utilities and Telco
  • Taylor Lacey, Senior Manager, US Banking 

La Cave 3-1

Save Your Spot
CREATOR OF THE NET PROMOTER SYSTEMSM

Meet Fred Reichheld

Fred Reichheld is a Bain Fellow and the creator of the Net Promoter system of management, a revolutionary, yet simple measure of customer loyalty. Fred’s creation of the Net Promoter Score allows companies to measure promoters, and surpass competitors due to its proven correlation with core company performance metrics. 

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NPS Prism is the data business that does it right. The data is so valuable to competitors in an industry because they not only look at who's winning at the brand level but it breaks it down into each episode in the customer experience. It's part of my dream of Bain changing the world and how we measure success

Fred Reichheld

CREATOR OF THE NET PROMOTER SYSTEMSM