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Posts by Jonathan Lutkowski

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Latest NPS Leaders Revealed in New U.S. Cross-Industry Benchmarks Report

Introduction

NPS Prism is thrilled to release our latest U.S. Benchmarks Report, in which over 800,000 customers, 1,000 companies and 15 industries are ...

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U.S. Utilities’ relationship NPS begins to rebound due to easier cost-saving journeys

U.S. Utilities See jNPS Disparity Between Gas & Electric

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