Posts by Max Lafortune
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Latest NPS Leaders Revealed in New U.S. Cross-Industry Benchmarks Report
Introduction
NPS Prism is thrilled to release our latest U.S. Benchmarks Report, in which over 800,000 customers, 1,000 companies and 15 industries are ...
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NPS
Unlock CX Excellence with the 2022 NPS Prism® U.S. Benchmarks Report
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Utilities
U.S. Utilities’ relationship NPS continues to drop amid inflation and the end of favorable pandemic-era policies
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