The Latest Articles from Prism
Financial Services
Carriers Look to Mitigate eNPS Declines Amidst Increasing Premiums: See How Inflation and Other Trends Are Reshaping CX in Insurance
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Grocery
Value-Focused Grocers See Increases in rNPS and Share of Wallet: Explore These and Other Leading CX Trends in Grocery
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Financial Services
Banks See Increases in Digital NPS: See the Impact of Banking Customer Experience Trends
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Featured
When to Go Digital and When to Stay Human? An NPS Analysis.
Read MoreAs Digital Banking Takes Off, Hidden Defection of Consumers Is Rampant
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