Posts by Angie Han
Featured
When to Go Digital and When to Stay Human? An NPS Analysis.
At one point or another, most of us have experienced the frustrations that come with a company’s digital touchpoints. No matter how thoroughly you outline your issue or clearly say, ...
Read More
NPS
Supply Constraints and Rising Costs Lead to rNPS Decreases for Luxury Vehicle Brands
Read More
Grocery
Value-Focused Grocers See Increases in rNPS and Share of Wallet: Explore These and Other Leading CX Trends in Grocery
Read MoreStay Up to Date on the Latest in
Consumer Experience & NPS Benchmarking
Subscribe to our blog to learn about all the major industry trends revealed by NPS Prism data.